WordPress Not Updating to Latest Version

This topic has 4 replies, 2 voices, and was last updated 3 years, 1 months ago ago by Olga Barlow

  • Avatar: G
    R
    Participant
    September 28, 2021 at 17:52

    My xstore is on 5.3.2 and I’ve updated this 5 times. After I update, the next time I log into dashboard, it say’s there’s a new version of wordpress 5.3.2 and I need to update along with many other plugin updates. The issue is I have already updated to the suggested 5.3.2 and updated all the other 34 plugins! This has happened 5 times even after I update each time! Now I’m learning that wordpress is at version 5.8.1…. Why isn’t my xstore theme giving me the option to update to 5.8.1 version of wordpress and keeps me at 5.3.2???

    Current Versions:
    PHP version: 7.4.23
    WordPress version: 5.3.2

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 28, 2021 at 18:37

    Hello,

    Sorry, but your parent theme is up to date https://prnt.sc/1tz2iyx I don’t see out of date version of the parent theme that you use.

    Regards

    Avatar: G
    R
    Participant
    September 28, 2021 at 18:58

    You didn’t address the wordpress 5.8.1 update on this theme. Why is the theme still on wordpress 5.3.2 version when wordpress is upto 5.8.1???

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 28, 2021 at 19:30

    Hello,

    We are not responsible for WP updates. I have updated WP to the latest version on your site but it would be better to contact your hosting provider to find out if they have any limits for the WP update because in the updates panel it asks to downgrade WP to lower version https://prnt.sc/1tz9h9o

    Regards

  • Viewing 4 results - 1 through 4 (of 4 total)

You must be logged in to reply to this topic.Log in/Sign up

8theme customization service
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.