Comparison – not visible or double visible in photos.

This topic has 6 replies, 2 voices, and was last updated 3 years ago ago by Chris

  • Avatar: Chris
    Chris
    Participant
    October 16, 2021 at 14:18

    We use the Compare option. On some images you can see, e.g. on subpages next to Related products, but it is doubled and only when you move the cursor. https://prnt.sc/1wdp1x5
    On the main page it is not visible at all. http://prnt.sc/1wdp46o

    How can this be corrected?

    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 17, 2021 at 08:05

    Hello,

    Describe the desired result in more detail and provide temporary FTP access.

    Regards

    Avatar: Chris
    Chris
    Participant
    October 28, 2021 at 15:38

    Unfortunately, access is only via SSH. I don’t have the possibility to share via FTP.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 29, 2021 at 09:47

    Hello,

    I’ve passed your question to our technicians.
    Contact your hosting provider to get FTP or SFTP access to your server. SSH is not suitable to edit files code if we need it.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 29, 2021 at 15:28

    Fixed. Clear cache and check now.

    Regards

    Avatar: Chris
    Chris
    Participant
    October 29, 2021 at 22:06

    It’s very nice. Thank you for your help. 🙂

  • Viewing 6 results - 1 through 6 (of 6 total)

The issue related to '‘Comparison – not visible or double visible in photos.’' has been successfully resolved, and the topic is now closed for further responses

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