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Recently Viewed Products Not Working - by Alex

This topic has 8 replies, 3 voices, and was last updated 3 years, 1 months ago ago by Olga Barlow

Alex

Participant

October 16, 2021 at 19:39

Hello,

Thank you support for your time and effort in the previous topics!

This is with reference to this https://www.8theme.com/topic/yith-recently-viewed-products-not-working/#post-302882

I did as asked in the previous topic. However, now they do not display at all (https://prnt.sc/1weo0bb).

Any ideas.

Thank you!

Please, contact administrator
for this information.

#305592 Copied Theme version: 8.0.6

7 Answers

Rose Tyler

Support staff

October 17, 2021 at 08:50

Hello,

I’ve checked single product page and can see the content of the static block – https://prnt.sc/1wh1f7c Please clear cache and check one more time. Provide URL of the page where the Recently Viewed Products do not work.

Regards

#305616 Copied

Alex

Participant

October 17, 2021 at 13:47

Hello,

Thank you for your reply. It is indeed strange, it works for you but not on my browsers.

Here is a video of cookies cleared (and cache flushed): https://gyazo.com/6832583d922ac42a50f7f150fc6902e6

#305638 Copied

Olga Barlow

Support staff

October 18, 2021 at 15:02

Hello,

It looks the Recently viewed products appear for the logged-in users only. And it happens not just with our theme but with the default Storefront too. You can enable the Storefront theme, add the default WooCommerce Recently viewed products widget to the sidebar https://prnt.sc/1wm8d4q and test. So, contact WooCommerce support about this issue https://wordpress.org/support/plugin/woocommerce/ we can do nothing with this.

Regards

#305740 Copied

Alex

Participant

October 19, 2021 at 18:53

Hello,

I contacted WooCommerce support: https://wordpress.org/support/topic/recently-viewed-products-works-for-logged-in-only/#post-14985881

Latest messages are that it is working a combination of WooCommerce and Yith Recently Viewed on Storefront https://yrecenttestdev.wpengine.com/

#305881 Copied

Olga Barlow

Support staff

October 20, 2021 at 11:30

Hello,

Did you check the mentioned staging site by yourself?
I checked and see that no matter if I visited a few products it tells me that “You have not viewed any product yet.” + some kind of double product on the single product page https://recordit.co/L3cNTr3Yd6
So, it does not work. It does not display recently viewed products if you are not logged in.

Regards

#305938 Copied

Alex

Participant

October 20, 2021 at 21:40

Hello Olga,

I think it does work. Check: https://yrecenttestdev.wpengine.com/.
demo:password

recent page: https://yrecenttestdev.wpengine.com/recent/

#306016 Copied

Olga Barlow

Support staff

October 21, 2021 at 10:03

Hello,

It works for this site https://yrecenttestdev.wpengine.com/.
But it did not work for the site you provided before https://bpdev22.wpengine.com/shop/
And as you could see it did not work even with the Storefront theme. I can’t tell you what is the reason of the issue because it’s not a theme issue.

Regards

#306054 Copied
Tagged: best selling themes, not working, optimization, recently viewed products, seo friendly, woocommerce
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