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Cannot modify footer - by a4ashan - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 3 years, 1 months ago ago by Rose Tyler

  • Avatar: a4ashan
    a4ashan
    Participant
    October 20, 2021 at 12:01

    Footer widget is not responding. I’m trying to adjust footer elements but the options are not loading, not responding to clicks. Looks like a Js error.

    #305947 Copied Theme version: .8.0.7 WooCommerce version: 5.8.0
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 20, 2021 at 12:17

    Hello,

    Your site is under maintenance mode, so we can’t check it. Please provide temporary wp-admin access

    Regards

    #305954 Copied
    Avatar: a4ashan
    a4ashan
    Participant
    October 20, 2021 at 12:34

    Please refer to the private content area. I’ve shared the credentials.

    Please contact administrator
    for this information.
    #305957 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 20, 2021 at 12:44

    Enable Elementor for static blocks https://www.8theme.com/documentation/xstore/support/static-blocks/ , then edit the content of Footer static block using Elementor.

    Regards

    #305958 Copied
    Avatar: a4ashan
    a4ashan
    Participant
    October 20, 2021 at 12:47

    You are awesome Rose. Thank you. Have a good day.

    #305959 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 20, 2021 at 12:55

    You’re welcome!

    Regards

    #305961 Copied

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The issue related to '‘Cannot modify footer’' has been successfully resolved, and the topic is now closed for further responses

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