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Double header displaying on mobile - by Kmoe

This topic has 4 replies, 2 voices, and was last updated 3 years ago ago by Rose Tyler

Kmoe

Participant

October 24, 2021 at 16:20

hi for some reason after the updates the header shows double when viewing website on mobile .. i need this fixed urgently
my website url : http://www.acornandoak.co.za

thank you

#306379 Copied Theme version: 8.08

3 Answers

Rose Tyler

Support staff

October 25, 2021 at 07:04

Hello,

Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem. Let us know the result.

Provide temporary wp-admin and FTP access, so we can take a closer look.

Regards

#306407 Copied

Kmoe

Participant

October 25, 2021 at 19:21

there are no additional plugins but you can log on the back office and have a look

Please contact administrator
for this information.

#306495 Copied

Rose Tyler

Support staff

October 26, 2021 at 07:04

Hello,

There was an error in your custom CSS code. Clear cache and check now.

Regards

#306523 Copied
Tagged: double header, mobile, responsive design, templates, user friendly, woocommerce, wordpress
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