Return to previous page

URGENT – Checkout issues - by crvww

This topic has 6 replies, 2 voices, and was last updated 9 years, 11 months ago ago by Eva Kemp

crvww

Participant

December 23, 2014 at 00:37

Hi,

With the latest versions of woocommerce and with the update of your great theme, i can’t complete the checkout, it keeps looping forever, and it seems that i have an error 500 in the console.
I use woocommerce booking plugin with woocommerce, maybe there’s some sort of collision with it.

Thank you

Please, contact administrator
for this information.

#30771 Copied

5 Answers

Eva Kemp

Support staff

December 23, 2014 at 09:28

Hello,

Please disable all 3rd-party plugins and check the Checkout page once more.

Thank you.
Regards,
Eva Kemp.

#30805 Copied

crvww

Participant

December 23, 2014 at 10:35

Hi Eva

Now that’s strange. I did this yesterday and i found out when i disable wootheme’s booking plugin, the checkout was working, but i really needed this plugin to work. I disabled all the other plugin today ( Woocommerce giftcards, multilingue and advance browser check ) it worked, and when i reactivated them it was still working. Any idea what happened ?

Thank you

#30816 Copied

Eva Kemp

Support staff

December 23, 2014 at 11:44

Hello,

Have you updated any plugins during these days? Perhaps there was a conflict between some plugins.
So is your issue resolved?

Regards,
Eva Kemp.

#30832 Copied

crvww

Participant

December 23, 2014 at 12:28

nope everything was up to date, and yesterday ajax loader was looping forever. This morning it was working fine.
I guess it’s resolved yes !

THank you for your time anyway

#30839 Copied

Eva Kemp

Support staff

December 23, 2014 at 14:24

Hello,

You’re welcome.
We’re glad the problem has been resolved.

Regards,
Eva Kemp.

#30865 Copied
Viewing 6 results - 1 through 6 (of 6 total)