Minor issues with full woocommerce product full description

This topic has 3 replies, 2 voices, and was last updated 3 years ago ago by lamorfa

  • Avatar: lamorfa
    lamorfa
    Participant
    November 13, 2021 at 00:03

    Dear,
    Can you help us understand why when we duplicate a product and then edit it in the full description, the changes are not considered?
    Of course, we tried to make sure it didn’t depend on the cache.

    Is there a way to solve this problem or do we have to reload new products again with the “Add new” function?

    Thanks

    null

    Please, contact administrator
    for this information.
    2 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 13, 2021 at 09:18

    Hello,

    If the content of the description was created using Elementor, you can’t edit it with the disabled Elementor for products. Go to Elementor > Settings > enable editor for products, then edit content using Elementor.

    Regards

    Avatar: lamorfa
    lamorfa
    Participant
    November 13, 2021 at 11:05

    Thank you. providential support!

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