This topic has 2 replies, 2 voices, and was last updated 2 years, 12 months ago ago by Olga Barlow
After a long week of working on customizing a theme (fonts, sizes, colors, layouts) with the customize option in the appearance menu I decided to run the woo commerce setup wizard, it undid everything I had done, all theme settings reverted back to default and all additional css went blank including my shop and product pages
¿Is there any way I can undo this? I basically lost a week of work. I only have a backup of the css, but not of theme appearance settings
Hello,
Oh, unfortunately, it’s known issue of the WooCommerce plugin.
We have reported about this https://wordpress.org/support/topic/uploading-of-the-logo-in-the-personalize-my-store-section-reset-theme-options/
and also a number of other users https://wordpress.org/support/topic/woocommerce-shop-deleted-my-theme-customizations/ and https://wordpress.org/support/topic/woocommerce-setup-destroyed-my-layout/
We can do nothing from our side with this. If you don’t have DB backup before the setup wizard you don’t have options to restore settings.
Regards
Tagged: customization, help, templates, theme, woocommerce, wordpress
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