Problemas de lentitud del sitio y fallas con Lazy loading for this element

This topic has 7 replies, 2 voices, and was last updated 2 years, 11 months ago ago by Olga Barlow

  • Avatar: Ireyesp
    Ireyesp
    Participant
    November 25, 2021 at 16:55

    Mi sitio presenta muchas fallas de lentitud. ¿Alguna sugerencia para resolverlo?

    luego de la última actualización del tema la opción de “Lazy loading for this element” presenta fallas cuando las activo en el sitio no cargan los productos.

    6 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 26, 2021 at 12:07

    Hello,

    Take my apologies but we don’t speak Spanish. Would you be so kind to write in English?
    Provide us with WP Dashboard access to check the speed optimization settings you use and Lazy load issues. Tell me for what element do you try to enable that option to allow us to check?

    Regards

    Avatar: Ireyesp
    Ireyesp
    Participant
    November 26, 2021 at 16:03

    Hello.

    Thanks for your attention.

    I have tried to activate it on the home page in all the options where products are displayed. Since it is not currently working, I have disabled lazy loading.

    Thank you

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 29, 2021 at 13:01

    Hello,

    1) Allow access to plugins and Theme Options for our Dashboard user.
    2) Provide us with FTP access to your site to check the issue in more detail.

    Regards

    Avatar: Ireyesp
    Ireyesp
    Participant
    November 29, 2021 at 18:16

    Hi.

    Thank you .

    I have given administrator permission and sent what was requested.

    stay tuned.

    good day

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 29, 2021 at 19:42

    Hello,

    I passed the issue to our developers. I’ll inform you once they fix the issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 30, 2021 at 11:31

    Hello,

    Check now, please.

    Regards

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