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Some errors occur while installing theme

This topic has 8 replies, 3 voices, and was last updated 2 years, 11 months ago ago by Zimcenterr

Zimcenterr

Participant

November 28, 2021 at 15:17

Hi,
I installed WordPress with the multisite feature. The theme is fully loaded on the subsites, but the theme uploaded to the main site gives an error. The theme is not full screen and there are other visual problems.

I have now set up 3 sites under the same WordPress. http://www.butikmadame.com – http://www.butikmadame.com/en – http://www.butikmadame.com/tr

Similar problems arose when I installed wordpress for a single site without multiple sites.

I would be glad if you could assist me in these matters.
Also, the logo is very small in the theme.
I would be glad if you could assist me in these matters.

#310127 Copied Theme version: 8.0.10 WooCommerce version: Version 5.9.0

7 Answers

Rose Tyler

Support staff

November 28, 2021 at 16:18

Hello,

Provide URL of page with problems and temporary wp-admin access.
About the logo, go to Theme Options > Header Builder > change width of the logo element
https://gyazo.com/cbe77b34ce047ffef1ec058a45c860c5 > https://prnt.sc/20xxc6o and https://gyazo.com/4c99b39b7c5dbc6281223f3d5b6e8e0c

Regards

#310133 Copied

Zimcenterr

Participant

November 28, 2021 at 16:33

Hi,

I also tried the logo as you showed. But it didn’t. I even tried uploading the logo in many different sizes. It didn’t happen again. It’s too small, unfortunately.

logo is small on this site: http://www.butikmadame.com/tr and http://www.butikmadame.com/en
The theme is broken on this site: http://www.butikmadame.com

Thank you very much for your help.

Please contact administrator
for this information.

#310134 Copied

Olga Barlow

Support staff

November 29, 2021 at 13:52

Hello,

1) We can’t log in to your mail site https://prnt.sc/20ypuik
2) http://www.butikmadame.com/tr displays https://prnt.sc/20ypvaf
So, fix the errors and provide us with the correct access to your sites.

Regards

#310195 Copied

Zimcenterr

Participant

November 29, 2021 at 19:57

Hi,
Can you check pls again?
We would be very pleased if you could get back to us urgently, pls.

Please contact administrator
for this information.

#310289 Copied

Olga Barlow

Support staff

November 29, 2021 at 20:08

Hello,

What logo do you want to use on site and what size should it be? Upload logo image to media library.

Regards

#310293 Copied

Zimcenterr

Participant

November 29, 2021 at 20:13

Hi,
We uploaded our logo to the media library.
And The main problem is that the theme is not full screen. It doesn’t look like the demo you imported. There are some problems. We would be very happy if you could check this as well.
Thank you

#310294 Copied

Zimcenterr

Participant

November 29, 2021 at 20:59

Hi,
Can you check now please.
We uploaded our logo to the media library.
And The main problem is that the theme is not full screen for http://www.butikmadame.com. It doesn’t look like the demo you imported. There are some problems. We would be very happy if you could check this as well.
Both sites have logo errors.
Thank you

Please contact administrator
for this information.

#310303 Copied
Tagged: errors, installation, templates, theme, woocommerce, wordpress
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