Woocommerce-message role= alert display twice

This topic has 6 replies, 3 voices, and was last updated 2 years, 11 months ago ago by Rose Tyler

  • Avatar: Maher alshaheri
    Maher alshaheri
    Participant
    November 30, 2021 at 21:53

    hey support

    can u please fix this issue the alter display twice

    https://prnt.sc/2156lu3

    5 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 1, 2021 at 16:02

    Hello,

    I don’t see double message https://prnt.sc/219bwco
    Could you, please, describe your actions step by step or better provide video on how you get the error?

    Also, do you have double messages if you enable Storefront default theme?

    Regards

    Avatar: Maher alshaheri
    Maher alshaheri
    Participant
    December 11, 2021 at 17:19

    dear Olga
    sorry for being late but i couldn’t explain the issue but here is a screen display the message are duplicated twice same message
    https://prnt.sc/22r9l39

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 12, 2021 at 10:15

    Hello,

    I can see the double message appears after clicking on Buy now button.
    Could you provide temporary wp-admin and FTP access?

    Regards

    Avatar: Maher alshaheri
    Maher alshaheri
    Participant
    December 12, 2021 at 15:17

    hey rose
    i send it in the private content area and so many thanks for you

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 13, 2021 at 08:49

    Hello,

    Thanks for the reply. Please provide FTP access also. If you don’t know what is FTP then contact your hosting provider. They will give you access.

    Regards

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