Then product images not display in non AMP version.

This topic has 9 replies, 2 voices, and was last updated 2 years, 10 months ago ago by Rose Tyler

  • Avatar: asiftareen
    asiftareen
    Participant
    December 3, 2021 at 12:02

    When i activate AMP
    Then product images not display in non AMP version.
    this is my store link
    https://99mobi.com
    please how to remove this issue

    8 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 3, 2021 at 13:43

    Hello,

    Thanks for using our theme and for contacting us.
    At first sight, we do not see any problem with product images on your site. Try to clear cache of browser and check one more time. Provide us with screenshots of the problem, please.
    You can use Lightshot screenshot or Gyazo tool to share links to your screenshots.

    Regards

    Avatar: asiftareen
    asiftareen
    Participant
    December 3, 2021 at 15:13

    please visit https://99mobi.com in Mobile phone
    and scroll down and click on NON AMP Version

    In NON AMP version the product images and any website images not display.
    please check this link
    https://gyazo.com/0988db91837c1be358131b4d06c0cb43

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 3, 2021 at 16:30

    Hello,

    Thanks for the reply.
    Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem. Let us know the result.

    Regards

    Avatar: asiftareen
    asiftareen
    Participant
    December 18, 2021 at 13:56

    Please check my store there are so many problems in xstore
    1 > products thumbnails not displayed.
    2>when I activate AMP then product images are not displayed in non-AMP version
    3> when I import products from amazon using Wzon then product images are so small
    this is my WordPress admin login details please check and solve this problems
    if you want to make changes to my website feel free to make changes.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 18, 2021 at 14:34

    Hello,

    Provide us with FTP access to your site, please. We’ll check issues in more detail.

    Regards

    Avatar: asiftareen
    asiftareen
    Participant
    December 25, 2021 at 15:56

    Please check my website I sent FTP details previously but no action from your side
    This is FTP access details

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 26, 2021 at 09:22

    Thanks for the reply.
    I’ve passed your problem to our dev team, you will get an answer after the weekend. Please do not change access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 30, 2021 at 14:49

    It looks like the problem was caused by your custom CSS code – https://prnt.sc/259gfm4 We’ve commented on this part of the code. Please clear cache and check.

    Regards

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