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Switch subscription not working on xstore theme

This topic has 2 replies, 2 voices, and was last updated 2 years, 11 months ago ago by Olga Barlow

jaswinders

Participant

December 7, 2021 at 09:29

I’m using your theme for building a subscription gift boxes online store. Here, the products are setup as Variable Subscriptions. The issue is – the user is unable to switch subscription. It shows the following error: https://snipboard.io/AVPYC5.jpg
As per the WooCommerce support team, they are not getting the error when tested on the default theme, but getting the error on xstore theme.

Please, contact administrator
for this information.

#311090 Copied Theme version: 8.0.10 WooCommerce version: 5.9.0

1 Answer

Olga Barlow

Support staff

December 7, 2021 at 14:05

Hello,

It seems that subscription plugin does not support Ajax add to cart. So, keep Theme Options > WooCommerce > Single Products > Single product layout > AJAX Add To Cart For Simple And Variable Products option disabled. Check that product now.

Regards

#311123 Copied
Tagged: subscription, switch, theme, woocommerce, wordpress, xstore
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