Return to previous page

The popup et-mini-content is blocked by footer

This topic has 9 replies, 3 voices, and was last updated 2 years, 11 months ago ago by Olga Barlow

howard

Participant

December 16, 2021 at 16:52

HI,

The et-mini-content is blocked by footer. Please see the video.

I tried to set z-index :99999 but it doesn’t work.

It only happens on shop page. All other pages are fine.
https://moonlight-shop.com.tw/shop

This is the video:
https://streamable.com/c0ibtd

#312232 Copied Theme version: 8.0.6 WooCommerce version: 5.4.1

8 Answers

Rose Tyler

Support staff

December 17, 2021 at 10:46

Hello,

As I can see, you’ve changed the Cart dropdown type – https://prnt.sc/23e6np9

Regards

#312286 Copied

howard

Participant

December 17, 2021 at 16:31

Hi Rose,

Please check on the page on mobile again.
https://moonlight-shop.com.tw/shop/

When you click on the cart , the et-mini-content is blocked by footer

#312330 Copied

Rose Tyler

Support staff

December 18, 2021 at 08:56

Hello,

Could you provide temporary wp-admin access?

Regards

#312380 Copied

howard

Participant

December 20, 2021 at 04:12

HI ,

Please check the private message

Please contact administrator
for this information.

#312528 Copied

Olga Barlow

Support staff

December 20, 2021 at 17:53

Hello,

Issue caused by z-index that you added for the mobile version of the footer https://prnt.sc/23qfrbt I removed that and cart is ok.

Regards

#312599 Copied

howard

Participant

December 21, 2021 at 05:36

I can’t open the image url.
https://prnt.sc/23qfrbt

Can you post it somewhere else ?

#312662 Copied

howard

Participant

December 21, 2021 at 10:47

HI,
After you change the z-index in footer , it looks okay in browser simulator.

However , when I actually use mobile device , the problem still exists.

#312675 Copied

Olga Barlow

Support staff

December 21, 2021 at 18:20

Hello,

Clear the browser cache because it seems that you see the cached version of styles.

Regards

#312719 Copied
Tagged: blocked, et-mini-content, footer, popup, themes, woocommerce, wordpress
Viewing 9 results - 1 through 9 (of 9 total)