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Remove Additional Info from Main Desctiption

This topic has 21 replies, 3 voices, and was last updated 2 years, 12 months ago ago by kotkotan

kotkotan

Participant

December 20, 2021 at 10:11

Hi,
How I can remove Additional Info (colors, sizes. etc..) from main tab “Description”.
I don’t need that info, because I have tab “Additional Info”
Thanks

#312538 Copied Theme version: 8.0.11

20 Answers

Olga Barlow

Support staff

December 20, 2021 at 18:58

Hello,

Provide us with link to your product for better understanding, please. Also, provide WP Dashboard access.

Regards

#312612 Copied

kotkotan

Participant

December 20, 2021 at 19:06

Hello. All data in private section.

Please contact administrator
for this information.

#312617 Copied

Olga Barlow

Support staff

December 20, 2021 at 20:59

Hello,

Can’t log in to your Dashboard https://prnt.sc/23r49eu

Regards

#312641 Copied

kotkotan

Participant

December 20, 2021 at 21:08

Sorry.
Please try now. Should work

#312647 Copied

kotkotan

Participant

December 21, 2021 at 08:45

Can you help me? You can access to Dashboard!

#312671 Copied

Olga Barlow

Support staff

December 21, 2021 at 18:15

Hello,

If you add information to product long description https://prnt.sc/23w1xpe it appears in the Description tab https://prnt.sc/23w215x
So, if you want to remove that tab then just clear the long product description. Besides, you had the wrong custom code with the unclosed tags https://prnt.sc/23w2ip5 It caused the issue with the page HTML structure. I removed that and your table looks this way https://prnt.sc/23w2o9z
So, be attentive when you add the custom code to the product description.

Regards

#312716 Copied

kotkotan

Participant

December 22, 2021 at 12:57

Ok. Thanks. I have resolved this problem with incorrect html code.

Now I have another problem. I can’t add variable product to the cart. I have error about something wrong with color. But I think I didn’t make any changes.

Coult you please chek this issue?

#312780 Copied

Rose Tyler

Support staff

December 22, 2021 at 14:18

Hello,

Please provide URL of the product with the problem.

Regards

#312794 Copied

kotkotan

Participant

December 22, 2021 at 14:36

Check any product

#312798 Copied

Olga Barlow

Support staff

December 22, 2021 at 18:21

Hello,

I don’t have problem with the adding to cart https://gyazo.com/12ba10e93bf6defad3a5a076759afafc

Regards

#312833 Copied

kotkotan

Participant

December 22, 2021 at 19:40

Thanks for your helping! I think I have last question. Images of the products on the home page, shop page looks some blurred, but on the single page it is much better. How to change resolution of the images on Shop page and onanother pages, where product are presented?

#312854 Copied

Olga Barlow

Support staff

December 22, 2021 at 20:26

Hello,

Go to Theme Options > WooCommerce > Shop > Product styles > disable Stretch images option. Also, you can change size of the shop page thumbnail in Theme Options > WooCommerce > Product images.

Regards

#312862 Copied

kotkotan

Participant

December 23, 2021 at 11:52

Thank you very much.

But I found issue with order products by price, rating, etc…
Styles become broken when I’m changing type of sorting and trying to back on previous page with new sort type.
Please check video, you will see

Please contact administrator
for this information.

#312917 Copied

Olga Barlow

Support staff

December 23, 2021 at 13:14

Hello,

Provide us with FTP access to your site to check the issue in more detail.

Regards

#312940 Copied

kotkotan

Participant

December 23, 2021 at 13:17

Details

Please contact administrator
for this information.

#312942 Copied

Olga Barlow

Support staff

December 23, 2021 at 13:44

Hello,

Thank you. I have passed your issue to our developers. I’ll inform you once they fix the problem.

Regards

#312950 Copied

Olga Barlow

Support staff

December 23, 2021 at 13:57

Hello,

Keep Ajax pagination enabled if you use Ajax filters option enabled https://prnt.sc/246945b
Check now, please.

Regards

#312955 Copied

kotkotan

Participant

December 23, 2021 at 14:09

Many thanks. It is ok.

Sorry, but I have another one question. Some issue with Elementor or theme styles.
I hav turned off almos all Optimization checkboxes, I don’t have Cache plugin active, but have problem with Footer for now. In Elementor it is looks good, but in real browser and on devices it has wrong width for column for mobile. Pleae check screenshot

Please contact administrator
for this information.

#312959 Copied

Olga Barlow

Support staff

December 23, 2021 at 14:21

Hello,

You are welcome.
Keep this option disabled https://prnt.sc/246ckni
Check again.

Would you be so kind to create a separate topic for the new questions? To avoid misunderstanding.

Regards

#312965 Copied

kotkotan

Participant

December 23, 2021 at 14:29

Thanks. I I’ll have new question I will open new topic.
Thanks again

#312968 Copied
Tagged: additional, description, info, main, remove, themes, woocommerce, wordpress
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