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Et-core plugin causes fatal crash on my webshop

This topic has 6 replies, 2 voices, and was last updated 2 years, 11 months ago ago by Martine

Martine

Participant

December 20, 2021 at 16:06

Hi!

The et-core plugin causes a fatal crash on my site. See confidential information. I can’t fix this myself. Can you help please? I had just delivered this site to the client…

Please, contact administrator
for this information.

#312582 Copied Theme version: 8.0.10 WooCommerce version: 5.8.2

5 Answers

Martine

Participant

December 20, 2021 at 16:25

xstore core plugin is deactivated now. As soon as I activate this, I can’t acces the backend anymore and frontend is broken.

When it’s deactivated, the shop pages do not work (see https://www.diamondflame.nl/product/classico-50/ and https://www.diamondflame.nl/shop )

#312583 Copied

Olga Barlow

Support staff

December 20, 2021 at 17:15

Hello,

Fixed.

Regards

#312586 Copied

Martine

Participant

December 20, 2021 at 17:49

Thanks Olga!
Can this occur again? If so, can I fix it myself?

#312597 Copied

Olga Barlow

Support staff

December 20, 2021 at 17:55

Hello,

No, we fixed the code in files and included the fix in the theme update.

Regards

#312600 Copied

Martine

Participant

December 21, 2021 at 09:28

Okay, thank you!

#312673 Copied
Tagged: best selling themes, et-core-plugin, fatal crash, seo friendly, webshop, woocommerce
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Et-core plugin causes fatal crash on my webshop

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