Return to previous page

Lightbox in productimages starts with showing the same image twice

This topic has 4 replies, 2 voices, and was last updated 2 years, 11 months ago ago by Olga Barlow

Martine

Participant

December 23, 2021 at 08:41

Hi!

I have a product with a main photo and 3 additional photos. If I click on the main photo, I expect that it will be shown in the lightbox and that I can then go through the navigation (or arrow keys) to the 3 extra photos. But if I click on the main photo and then want to go to the extra photos, the main photo is shown again. See video. Is this normal behavior or am I doing something wrong?

https://www.loom.com/share/81f6fdbd793842cf9139ebd4e993ebfd

#312891 Copied Theme version: 8.0.10 WooCommerce version: 5.8.2

3 Answers

Olga Barlow

Support staff

December 23, 2021 at 11:53

Hello,

Keep this option of the Elementor plugin disabled https://prnt.sc/245rdku Check the product lightbox now.

Regards

#312919 Copied

Martine

Participant

December 23, 2021 at 12:09

Thankyou.

See this video: https://www.loom.com/share/f7d2fec190ce4ef988d2a538fe169c50

Looks the same as before?

#312921 Copied

Olga Barlow

Support staff

December 23, 2021 at 13:16

Hello,

Make sure that you have cleared the cache. Because I don’t have the mentioned issue anymore https://gyazo.com/2260b9fa0c5bc22d941d55a71a935a74

Regards

#312941 Copied
Tagged: lightbox, productimages, start, themes, twice, woocommerce, wordpress
Viewing 4 results - 1 through 4 (of 4 total)