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Not able to update themes, twenty fourteen etc

This topic has 11 replies, 3 voices, and was last updated 9 years, 10 months ago ago by Eva Kemp

Pernilla

Participant

December 30, 2014 at 04:01

Hello ,

How are you…

I have the Blanco Theme with woo commerce WP, and the theme is up to date with the latest version.
However I keep getting this notice :

”Your theme has bundled outdated copies of WooCommerce template files – if you encounter functionality issues on the frontend this could be the reason. Ensure you update or remove them (in general we recommend only bundling the template files you actually need to customize). See the system report for full details.”

I have a bunch of templates over rides, and out of dates.
I am not able to update the other themes Twenty Twelve/fourteen etc…I can’t delete them nor update them..?

Could you please advice

Also to pay for customization for my site what would the fee be , to get in and clean everything on the back end, such as old files and fixing the social media buttons and some other customizations?

Thank you so much for you reply and help!
Pernilla Nylander

Please, contact administrator
for this information.

#31416 Copied

10 Answers

Stan Russell

Participant

December 30, 2014 at 08:20

Hello Pernilla,

our theme uses modified Woocommerce template files. That’s why versions of some theme files may be different and indicated by WordPress as outdated. It does not have influence on front-end so you may hide this notice.

If you want to order additional customization – please provide us with admin and FTP access to your site and describe all your requests in private content. It would be helpful if you show us on a screenshot what you want to be done.

Regards,
Stan Russell.

#31418 Copied

Pernilla

Participant

January 1, 2015 at 18:38

Hi Stan,

Thank you so much for your reply!
Ok so I did hide that notice, I can still not update nor delete the ”rescue” themes twenty twelve etc….
any advice?

Yes as far as customization I will go through my site to see what I need and contact you in private content.

Thank you so much
Happy New Year!!

Pernilla

#31634 Copied

Eva Kemp

Support staff

January 1, 2015 at 18:41

Hello,

Please provide us with wp-admin panel and FTP credentials in Private Content to check why the themes can’t be deleted.

Thank you.
Regards,
Eva Kemp.

#31636 Copied

Pernilla

Participant

January 2, 2015 at 23:08

Ok here is the login info

Please, contact administrator
for this information.

#31776 Copied

Pernilla

Participant

January 2, 2015 at 23:32

oh Wp-admin

Please, contact administrator
for this information.

#31783 Copied

Eva Kemp

Support staff

January 3, 2015 at 18:11

Hello,

What is your site url?

Thank you.
Regards,
Eva Kemp.

#31844 Copied

Pernilla

Participant

January 5, 2015 at 15:34

http://www.nylanderLA.com

sorry for the late reply….for some reason I don’t receive email notifications when this is updated here…even though I’ve checked the box….

thanks for your help!!

#31974 Copied

Eva Kemp

Support staff

January 5, 2015 at 16:58

Hello,

The login credentials to cpanel are incorrect. We can’t log in.
Please check them or provide us with the access to FTP account.
You can ask for it at your hosting provider.

Thank you.
Regards,
Eva Kemp.

#31991 Copied

Pernilla

Participant

January 7, 2015 at 06:02

OK HERE IS THE INFORMATION

Please, contact administrator
for this information.

#32255 Copied

Eva Kemp

Support staff

January 8, 2015 at 12:50

Hello,

I’ve changed permissions for themes folder and have been able to delete Twenty Thirteen theme from wp-admin panel.
Please check.

Thank you.
Regards,
Eva Kemp.

#32404 Copied
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Not able to update themes, twenty fourteen etc

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