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WooCommerce shop images not adjusting to custom ratio

This topic has 2 replies, 2 voices, and was last updated 2 years, 11 months ago ago by Olga Barlow

PB

Participant

January 21, 2022 at 11:51

Good day,
We have repeatedly tried to edit and update the shop page image dimensions, but even though it displays while changing the ratio, and says it updated, when you return to shop page, they remain square as they are.

We need the ratio to be 3:4 and not square.

Please, contact administrator
for this information.

#314863 Copied Theme version: 8.0.12 WooCommerce version: 6.1.1

1 Answer

Olga Barlow

Support staff

January 21, 2022 at 17:51

Hello,

Images on your shop page are not squared, they are rectangular https://prnt.sc/26h0axh according to your settings https://prnt.sc/26h0blk

Regards

#314923 Copied
Tagged: adjusting, custom ratio, images, shop, template, woocommerce, wordpress
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