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Breadcrumbs show a background image (without having any selected)

This topic has 9 replies, 2 voices, and was last updated 2 years, 10 months ago ago by Ismael

Ismael

Participant

January 25, 2022 at 23:18

Hello!

I don’t know how it happened, but the breadcrum comes out with a background image.

Currently I have hidden the image with “.page-heading { background-image: none !important; }” but without having selected an image it shows it in the background.

You can check this in the browser’s element inspector.

What can this be due to?

Thank you.

Please, contact administrator
for this information.

#315212 Copied Theme version: 8.0.12 WooCommerce version: 6.1.1

8 Answers

Olga Barlow

Support staff

January 26, 2022 at 12:47

Hello,

I don’t see any bg image for the breadcrumbs https://prnt.sc/26jkrbz
Could you, please, provide us with link to the page where you have this issue and provide WP Dashboard access to check your breadcrumbs settings and your shop page settings?

Regards

#315253 Copied

Ismael

Participant

January 26, 2022 at 16:36

That’s what I was saying at the beginning of the ticket, that I have it hidden via CSS, but I don’t know why this is happening.

Thank you.

#315293 Copied

Olga Barlow

Support staff

January 26, 2022 at 18:32

Hello,

Provide WP Dashboard access to check your breadcrumbs settings and your shop page settings. We can’t tell you where you uploaded bg image without WP Dashbaord access by your screenshot only because there are a few places for this and we need to check them to guide you.

Regards

#315318 Copied

Ismael

Participant

January 26, 2022 at 22:28

Private access.

Please contact administrator
for this information.

#315339 Copied

Olga Barlow

Support staff

January 27, 2022 at 12:25

Hello,

Our support can’t check your backend https://prnt.sc/26k40o8
Unblock it for Ukraine.

Regards

#315361 Copied

Ismael

Participant

January 27, 2022 at 12:49

Don’t worry, we leave it hidden via css, because in the end we waste more time sending queries and responding than we do with the path to the solution.

We will get back to you if we have any questions or problems.

Thank you for your reply.

#315371 Copied

Olga Barlow

Support staff

January 27, 2022 at 17:07

Hello,

Ok. But if you are sure that you don’t have image in the Theme Options > Breadcrumbs then go to Pages > edit your Shop page > check if you did not upload the featured image for the shop page. Because it could display in breadcrumbs. If that does not help then we need your access to find the reason.

Regards

#315389 Copied

Ismael

Participant

January 28, 2022 at 09:12

Yes, the image shown was the one on the shop page.
We left it hidden via css.

Thanks for the details.

#315406 Copied
Tagged: background image, breadcrumbs, seamless integration, templates, woocommerce, wordpress
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Breadcrumbs show a background image (without having any selected)

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