Return to previous page

Issue with your XStore Email Builder (newest Version)

This topic has 3 replies, 2 voices, and was last updated 2 years, 7 months ago ago by Olga Barlow

PJone

Participant

January 26, 2022 at 11:02

we would like to switch to the Email Builder on XStore. When we tested a modified template, sending it per mail, the images of the products were send in the original size, instead of the set pixel size. With this, some mail programs only display the white space of the picture, because it`s to big.
And the button element uses almost the whole width, and centers the text leftside, instead of centering the button and text. The Desktop preview displays everything normal.
We would like a fix to those.

Please, contact administrator
for this information.

#315229 Copied Theme version: 8.0.12 WooCommerce version: 6.1.1

2 Answers

Olga Barlow

Support staff

January 27, 2022 at 10:53

Hello,

Thank you for your request. Yes, we found that the image settings that you set for the order details element do not take effect. I have passed the issue to our developers and we’ll try to fix that in one of the next updates.
Anyway, I see that your site is a multilanguage site. Unfortunately, our Email builder does not support WMPL, so you won’t be able to translate email templates for different languages.

Regards

#315351 Copied

Olga Barlow

Support staff

March 28, 2022 at 21:18

Hello,

Issue fixed. Also, we have added support of the WMPL plugin for the email builder.

Regards

#320765 Copied
Tagged: email builder, issues, newest version, themes, woocommerce, wordpress, xstore
Viewing 3 results - 1 through 3 (of 3 total)