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Problems with page builder and wordpress 5.9

This topic has 8 replies, 2 voices, and was last updated 2 years, 9 months ago ago by Olga Barlow

montse

Participant

January 31, 2022 at 11:33

we are unable to modify the products or the pages

Please, contact administrator
for this information.

#315628 Copied Theme version: .8.0.12 WooCommerce version: 6.1.1

7 Answers

Olga Barlow

Support staff

January 31, 2022 at 11:37

Hello,

I don’t see problem with the page editor https://prnt.sc/26mc91f
Could you, please, explain your issue in more detail? Maybe provide screenshots or video for better understanding.

Regards

#315630 Copied

montse

Participant

January 31, 2022 at 11:51

We have problems with the categories too, when you see one product Naturicchi on the text off the product you see category VegaRicchi

Please contact administrator
for this information.

#315632 Copied

Olga Barlow

Support staff

January 31, 2022 at 12:17

Hello,

Your last message is not very clear for me truly saying. But if you want to edit product description using WPBakery the just enable Backend editor https://prnt.sc/26mcven

Regards

#315636 Copied

montse

Participant

January 31, 2022 at 12:21

but there are some product information that cannot be modified with wpBackery, now we see the products with the programming language only, and in addition it does not manage the categories well, why?

#315638 Copied

Olga Barlow

Support staff

January 31, 2022 at 13:17

Hello,

1)

there are some product information that cannot be modified with wpBackery

Which one? Are you talking about a short description? Unfortunately, you can’t use WPBakery for the short description. Use simple HTML there.

2)

now we see the products with the programming language only

Provide screenshot, please.

3)

in addition it does not manage the categories well

Do you mean that you want to edit product category descriptions using WPBakery?

Regards

#315642 Copied

montse

Participant

January 31, 2022 at 17:36

I say that we know how to change the categories and we do it but afterwards the wrong category appears in the product.

please enter the product before the products were seen in another form, now with the new wordpress you can see the programming and not the WpBakery blocks

Please contact administrator
for this information.

#315662 Copied

Olga Barlow

Support staff

January 31, 2022 at 18:23

Hello,

1) Because you set that as the Primary category in the product settings https://prnt.sc/26midm3

2) You can switch between the default text editor and WPBakery editor as it was before https://gyazo.com/e287a47f455d2fda68247acbb1a3ced8 So, I don’t see any problem with that.

3) https://prnt.sc/26mhs4w – if you set the sale price and probably add the sale schedule you can add the start and end time of your offer. Also, you can enable sale counter using product options https://prnt.sc/26mifge

Regards

#315675 Copied
Tagged: issues, page builder, problems, themes, woocommerce, wordpress, wordpress 5.9
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Problems with page builder and wordpress 5.9

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