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Translation error message after theme update

This topic has 11 replies, 3 voices, and was last updated 2 years, 8 months ago ago by Rose Tyler

stevemorin

Participant

February 1, 2022 at 20:15

Hello,
First of all thank you for your nice update.

I have 1 problem since your update and 1 question.

1: Since your update, I have an error message on the Loco translate plugin. This message is displayed on all my sites that have the xstore theme when I save or sync. It’s not blocking but the message persists.
https://prnt.sc/26n1z99
2: You no longer offer the wp – roket plugin since installing plugins in plugin installer?

Please, contact administrator
for this information.

#315837 Copied Theme version: 8.1

10 Answers

Olga Barlow

Support staff

February 2, 2022 at 15:45

Hello,

1) It’s not related to theme update but to server permissions. I see that you set 705 permission for the folders https://prnt.sc/26ng99f and 604 for some files. But folders should have 755 and files 644 permissions. So, change that and try Loco translate after that. Also, don’t create multiple translations https://prnt.sc/26ngb1g Use only translation placed into the System folder. Don’t use the author directory.

2) Our WP Rocket license is blocked. Plugin authors allowed using their plugin as bundled and then changed their minds once found that the theme is very popular. We are discussing unblocking our license with the plugin author. We don’t have information on how long it will take.

Regards

#315929 Copied

stevemorin

Participant

February 3, 2022 at 12:32

Hello,

Thank you for your answers, I changed the permissions and the problem persists

cordially

#316043 Copied

Olga Barlow

Support staff

February 4, 2022 at 12:09

Hello,

wp-content folder still have 705 permissions.

Regards

#316163 Copied

stevemorin

Participant

February 4, 2022 at 12:35

Hello Olga,

I only changed the language folder sorry.

so i changed all wp-content folders to 755 and 644 for all files in wp-content and the same problem continues.

cordially

#316168 Copied

Olga Barlow

Support staff

February 5, 2022 at 14:12

Hello,

Check the server error logs. Do you have any errors there? We are sure that this is something related to your server settings, it’s not a problem related to theme files. Did you check if you have this issue with the Storefront theme?

Regards

#316291 Copied

stevemorin

Participant

February 6, 2022 at 14:27

Hello,
I thank you for your message.
The culprit of the problem is wp-roket.
Can I leave my permissions in 755 and 644 of the server or go back?
regards

#316332 Copied

Olga Barlow

Support staff

February 7, 2022 at 17:40

Hello,

You can keep 755 and 644 permissions https://www.malcare.com/blog/wordpress-file-permissions/

Regards

#316420 Copied

stevemorin

Participant

February 17, 2022 at 12:39

Hello Olga,

Following the change of permissions, I encounter a strange problem: my plugins update automatically when they are not activated. Should I restore my server? I looked at what I could do but couldn’t find a solution.

regards

#317503 Copied

stevemorin

Participant

February 17, 2022 at 13:18

I’m surprised because I just received an update that must be done manually as usual. it looks random. I’ll keep you informed…
regards

#317507 Copied

Rose Tyler

Support staff

February 20, 2022 at 10:11

Hello,

Feel free to ask if you have any other questions.

Regards

#317898 Copied
Tagged: error message, templates, theme update, translation, woocommerce, wordpress
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Translation error message after theme update

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