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There are critical errors when i activate the product builder

This topic has 6 replies, 2 voices, and was last updated 2 years, 9 months ago ago by Olga Barlow

Daniel0002

Participant

February 1, 2022 at 22:52

Hi,

unfortunately there are critical errors when i activate the product builder can you please see where the problem is?

best regards
Daniel

Please, contact administrator
for this information.

#315857 Copied Theme version: 8.1 WooCommerce version: 6.1.1

5 Answers

Olga Barlow

Support staff

February 2, 2022 at 16:16

Hello,

1) Issue withe single product builder is related to YITH Booking and Appointment für WooCommerce Premium plugin. We’ll check if our developers are able to add compatibility with that plugin.

2) I found that you copied the full woocommerce folder from the parent theme to the child theme. Why did you do that? What files did you change there? If you want to change something you need to copy just files you plan to edit not the whole folder. So, please, remove the unnecessary files and leave only files that you really changed.

Regards

#315934 Copied

Daniel0002

Participant

February 2, 2022 at 18:31

Hi Olga,

ok thank you for the help and the hint. I removed the Woocommerce folder completely and I need woocommerc-german-market to customize an email template. When it comes to Yith Booking, the problem was fixed by you guys last year, allowing me to use the builder.

best regards
Daniel

#315968 Copied

Olga Barlow

Support staff

February 3, 2022 at 11:51

Hello,

Thank you. Our developers will take a closer look. I’ll keep you in touch.

Regards

#316033 Copied

Daniel0002

Participant

February 8, 2022 at 20:02

Hi Olga,

thank you for fixing the problem. May I ask what code was changed so that I can solve the problem myself next time?

best regards
Daniel

#316595 Copied

Olga Barlow

Support staff

February 8, 2022 at 20:04

Hello,

Fixed. Plugin changed some code and it caused the issue. We have added fix to the child theme functions.php.

Regards

#316598 Copied
Tagged: activate, critical errors, errors, product builder, templates, woocommerce, wordpress
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There are critical errors when i activate the product builder

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