Mobile header is periodically stops working

This topic has 6 replies, 2 voices, and was last updated 2 years, 8 months ago ago by Olga Barlow

  • Avatar: nixatsnow
    nixatsnow
    Participant
    February 2, 2022 at 23:35

    Keeps happening more and more.. tried with cache cleared on the actual device, and again with cache not cleared on a different device.. still hit and miss..

    in the below video, on the 27 second mark, if the url is specified as website…/SHOP/ then it displays the correct mobile header.. but we cant ask customers to type very specific URLS which are also not advertised.. just because our theme does not load properly…

    https://share.icloud.com/photos/03ehzXJU76slxstABFHVK_5iA

    8theme support login to the wordpress admin is provided in the private content area.

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 3, 2022 at 12:17

    Hello,

    Keep this option disabled https://prnt.sc/26nu0du if you have issues with the mobile header cache.

    Regards

    Avatar: nixatsnow
    nixatsnow
    Participant
    February 3, 2022 at 12:20

    Option for mobile content optimization https://prnt.sc/26nu0du was already off.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 3, 2022 at 12:49

    Hello,

    Because I disabled that before my reply.

    Regards

    Avatar: nixatsnow
    nixatsnow
    Participant
    February 3, 2022 at 12:52

    oh ok. thx!

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 3, 2022 at 13:08

    You are welcome.

    Regards

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The issue related to '‘Mobile header is periodically stops working’' has been successfully resolved, and the topic is now closed for further responses

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