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Installation problem - by Fanny17 - on WordPress WooCommerce support

This topic has 5 replies, 2 voices, and was last updated 9 years, 10 months ago ago by Eva Kemp

Fanny17

Participant

January 1, 2015 at 22:24

Hello, I have installed the Royal Theme in my wp panel. It said – Installation successful.
When I tried to activate it I got the following mistake:
Fatal error: Cannot redeclare class ReallySimpleCaptcha in /home/content/p3nexnas06_data03/80/2158780/html/wp-content/themes/royal/framework/inc/really-simple-captcha/really-simple-captcha.php on line 30

I went to plugin to edit the captcha line 30 but everytime I go to a menu, I will get the same error again.
Thank you for your help.
Fanny

#31649 Copied

4 Answers

Eva Kemp

Support staff

January 2, 2015 at 11:27

Hello,

Please provide us with wp-admin panel and FTP credentials in Private Content to check this issue.

Thank you.
Regards,
Eva Kemp.

#31675 Copied

Fanny17

Participant

January 3, 2015 at 16:12

Hello Eva – I sorted it out deleting the catcha plug in and the theme itself with the ftp. Once I did that, I was able to reinstall it and launch it.
I will let you know if I get stuck again!
Fanny

#31826 Copied

Fanny17

Participant

January 3, 2015 at 17:02

Hello Eva
I deleted the Catcha plugin that was creating problems. But, once I reinstalled the Royal Theme, the Catcha plugin didn’t install. Can I install ANY catcha plugin? Which one would work well with the theme?
Fanny

#31836 Copied

Eva Kemp

Support staff

January 3, 2015 at 18:40

Hello,

You can use this plugin https://wordpress.org/plugins/really-simple-captcha/
If there are any difficulties please provide us with wp-admin panel and FTP credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#31849 Copied
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