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Urgent help required – Image slider not working on Single product page

This topic has 5 replies, 2 voices, and was last updated 2 years, 9 months ago ago by Olga Barlow

dilesh

Participant

February 9, 2022 at 16:18

Greetings Team,
The image slider on my single product page is not working and also the product variation thumbnail and other product pictures are not visible. This error has somehow made the loading time of the product page very slow. Please look into it at the earliest. I have already tried to disable and re enable all third party plugins without any results.

Please, contact administrator
for this information.

#316670 Copied Theme version: 8.1 WooCommerce version: 5.9

4 Answers

Olga Barlow

Support staff

February 9, 2022 at 16:57

Hello,

Do you use Cloudflare CDN? Or any other CDN on your site?

Regards

#316685 Copied

Olga Barlow

Support staff

February 9, 2022 at 17:04

Hello,

Don’t disable the Swiper slider library https://prnt.sc/26s8mia It caused the issue with the product gallery on your site.
Clear the plugin cache and CDN cache and check after that.

Regards

#316686 Copied

dilesh

Participant

February 9, 2022 at 21:20

The problem is still there only product image can be seen other images, video, thumbnails and slider still missing on single product page

#316727 Copied

Olga Barlow

Support staff

February 10, 2022 at 21:14

Hello,

Clear your cache. I checked the site and it works https://recordit.co/Cn5h6khHKf

Regards

#316792 Copied
Tagged: help, image, required, single-product page, slider, template, urgent, woocommerce, wordpress
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