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Visual composer update - by Oliver_W - on WordPress WooCommerce support

This topic has 8 replies, 3 voices, and was last updated 9 years, 10 months ago ago by Eva Kemp

Oliver_W

Participant

January 2, 2015 at 13:22

Hi – my visual composer plugin won’t update correctly and I get a fatal error message. Is this something you can help with or do I have to go to WPBakery via Envato? Thanks Oliver

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7 Answers

Stan Russell

Participant

January 2, 2015 at 16:21

Hello,

please provide us with admin credentials for your site in private content.

Regards,
Stan Russell.

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Oliver_W

Participant

January 2, 2015 at 17:27

Hi Stan – Thanks and here’s the info. Do I need specifically to do anything with regards to the security issue concerning the slider revolution?
Oliver

Please, contact administrator
for this information.

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Eva Kemp

Support staff

January 2, 2015 at 18:55

Hello,

Your plugins Revolution Slider and Visual Composer are of old versions. We can update them but you should provide us with FTP credentials as well.

Thank you.
Regards,
Eva Kemp.

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Oliver_W

Participant

January 2, 2015 at 20:57

Hi Eva – happy New Year. The info is in the private box. Let me know if you have any problems loggin in. Oliver

Please, contact administrator
for this information.

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Eva Kemp

Support staff

January 2, 2015 at 23:23

Hello,

The plugins have been updated.
Please check.

Thank you.

Happy New Year.

Regards,
Eva Kemp.

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Oliver_W

Participant

January 2, 2015 at 23:55

Hi Eva – it looks ok except that the image on the home page disappears after a couple of minutes – the honey and text. Is that just a slide setting somewhere – I want it to stay all the time.
Oliver

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Eva Kemp

Support staff

January 3, 2015 at 16:10

Hello,

I’ve updated the second slide in Revolution Slider.
Please check it now.

Thank you.
Regards,
Eva Kemp.

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Tagged: persuasive, themes, update, visual composer, woocommerce, wordpress
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