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Safari product gallery can’t show on frontend

This topic has 3 replies, 2 voices, and was last updated 2 years, 9 months ago ago by Brown Media

  • Avatar: Brown Media
    Brown Media
    Participant
    February 14, 2022 at 12:29

    Hi!

    I make a product with single product page builder, and find a so BIG issue. I use galery module. what can’t work on any device in safari browser (phone safari too).

    chrome: https://ibb.co/s31QcsL
    Same product on safari: https://ibb.co/h1FKCXy

    Thx for help.
    Greeting
    Mezei Áron,
    Owner
    Brown Media

    Please, contact administrator
    for this information.
    #317112 Copied Theme version: 8.1 WooCommerce version: 6.2.0
    2 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 14, 2022 at 13:16

    Hello,

    Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem.
    If this situation is not caused by a plugin, provide temporary FTP access (contact your hosting provider and ask for FTP host, FTP username, and FTP password).

    Regards

    #317115 Copied
    Avatar: Brown Media
    Brown Media
    Participant
    February 14, 2022 at 13:44

    trying and i can’t see its help the problem, anyway you attach a screen. Look like bug come from jquery.js not about with a variable ST_WC_FRONT_WATCH.

    Attach :https://ibb.co/0Brvpdg

    Please contact administrator
    for this information.
    #317124 Copied

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