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Problem with a couple of shop categories not showing the sidebar filter…

This topic has 8 replies, 3 voices, and was last updated 2 years, 8 months ago ago by Olga Barlow

Niddy

Participant

February 22, 2022 at 11:59

Hi

We have the sidebar filter to show as default yet on two categories it doesn’t show – please see private content area for full details.

Thanks for any help…

Please, contact administrator
for this information.

#318107 Copied Theme version: 8.1 WooCommerce version: 5.9

7 Answers

Olga Barlow

Support staff

February 23, 2022 at 00:45

Hello,

I don’t see problems with the filters in the sidebars.
Could you, please, provide screenshot of the issue for better understanding?

Regards

#318177 Copied

Niddy

Participant

February 23, 2022 at 00:47

Please delete the above as it’s showing the website.

#318178 Copied

Rose Tyler

Support staff

February 23, 2022 at 07:59

Hello,

I’ve removed the screenshot. Do you need any other assistance?

Regards

#318199 Copied

Niddy

Participant

February 26, 2022 at 12:59

Hi & thanks for this. Yep all sorted must have been our CDN which cleared upon cache flush.

On another issue with filters, the sorting filters on shop homepage; again dark demo. On our site they aren’t filtering right. Please see private info & don’t share any images publicly if you look.

Thanks again. ?

Please contact administrator
for this information.

#318508 Copied

Olga Barlow

Support staff

February 28, 2022 at 10:53

Hello,

I have updated the prices of your products and everything works fine as I can see.

Regards

#318594 Copied

Niddy

Participant

February 28, 2022 at 10:55

Hiya

Ok so set to all. Then sort by price lowest. Then sort by price highest. Then back to lowest.

You’ll see it breaks the order if you swap between them. ??

Thanks for looking.

#318595 Copied

Olga Barlow

Support staff

February 28, 2022 at 14:19

Hello,

Products sorted ok
https://recordit.co/81cxTiAMIV
So, I don’t understand the problem. Could you, please, explain in more detail?

Regards

#318640 Copied
Tagged: problem solving, shop categories, sidebar filter, templates, user friendly, woocommerce, wordpress
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