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Gallery option not working on mobile …….

This topic has 23 replies, 3 voices, and was last updated 2 years, 8 months ago ago by Olga Barlow

shlomikow

Participant

February 27, 2022 at 15:01

https://prnt.sc/rD0bvc9UO8tK
i trying to set this gallery option and in some of products it is not working on mobile, can you check why?
for example this product https://brizazone.com/product/women-hats-women-men-caps-wide-brim-bowknot-ribbon-band-winter-hat-women-dress-formal-pink-white-fedora-hats-sombreros-de-mujer/

Please, contact administrator
for this information.

#318547 Copied Theme version: 8.1.1 WooCommerce version: latest

22 Answers

Rose Tyler

Support staff

February 28, 2022 at 09:43

Hello,

I do not see the problem – https://gyazo.com/160e4941360c7ff52a9bd8b669cb74c9 Clear cache and check one more time, please. Was it solved?

Regards

#318583 Copied

shlomikow

Participant

February 28, 2022 at 09:49

no. it is supposed to be like this https://prnt.sc/VcEvS7eiE3T-

#318584 Copied

Rose Tyler

Support staff

February 28, 2022 at 09:52

It was changed in 8.1 version of the theme – https://xstore.8theme.com/update-history/
IMPROVED: Single Product Builder gallery double image on mobile

Regards

#318585 Copied

shlomikow

Participant

February 28, 2022 at 09:54

i have the latest version

#318586 Copied

Rose Tyler

Support staff

February 28, 2022 at 09:59

In this case, this displaying is the correct one – https://gyazo.com/160e4941360c7ff52a9bd8b669cb74c9
Do you want to have the old version of the gallery on mobile https://prnt.sc/VcEvS7eiE3T- ?

Regards

#318587 Copied

shlomikow

Participant

February 28, 2022 at 10:00

yes.

#318588 Copied

Rose Tyler

Support staff

February 28, 2022 at 10:55

Done, via child theme – https://gyazo.com/cf4a03a91b150f451723741e54d2a299 Clear cache and check now.

Regards

#318596 Copied

shlomikow

Participant

February 28, 2022 at 11:22

i see, cool. but there is other problem, when you choose a variation like color, it doesn’t show the specific image of the color variation.
you can check on this product https://brizazone.com/product/fedoras-women-hat-wide-brim-solid-chain-panama-western-cowboy-felt-hat-casual-black-hats-for-men-new-womens-hats-gorras-hombre/

#318598 Copied

Rose Tyler

Support staff

February 28, 2022 at 11:25

You need to select color and size, for example – https://gyazo.com/beac8229d7286c5a23a1acf3c1564495

Regards

#318601 Copied

shlomikow

Participant

February 28, 2022 at 11:29

yes but it is not clear for the client which image is of that color, you need to do that when i choose a color so it will show only the specific image of the color.

#318602 Copied

shlomikow

Participant

February 28, 2022 at 12:05

Perhaps to emphasize the image of the variation more than the other images

#318607 Copied

shlomikow

Participant

February 28, 2022 at 12:06

highlight it

#318608 Copied

Olga Barlow

Support staff

February 28, 2022 at 14:23

Hello,

Unfortunately, WooCommere updates the product image only if all the variations are selected and there is no option to change that.

Regards

#318642 Copied

shlomikow

Participant

February 28, 2022 at 14:39

i didn’t understand, in regular gallery, for example if you choose the color and the size, so it will show you only the color you chose in front,

#318644 Copied

Olga Barlow

Support staff

February 28, 2022 at 17:26

Hello,

Maybe I did not understand what exactly you want to implement. Do you mean that you want to hide the product gallery that you added here https://gyazo.com/7638ffe86d226a1c4c54bef0cbe06c7c once you choose the variations? And show only featured image of the variation https://gyazo.com/963c9865fe31f60fcca70fe55429eb28 ?

Regards

#318671 Copied

shlomikow

Participant

February 28, 2022 at 17:27

yes exactly

#318672 Copied

shlomikow

Participant

March 1, 2022 at 07:58

??

#318688 Copied

Olga Barlow

Support staff

March 1, 2022 at 14:53

Hello,

Add transparent image to variation gallery of your variation https://gyazo.com/38e88e2c6158862b5e0eb1761ae5a402
Then you’ll get this layout https://gyazo.com/e95ba2656a362895b3e0847db50c6a4f

Regards

#318721 Copied

shlomikow

Participant

March 1, 2022 at 15:04

cool, how did you do that?
and is there any option to make this variation image bigger? because it is only one image, it will be better if it will be 100% width .

#318723 Copied

Olga Barlow

Support staff

March 1, 2022 at 15:35

Hello,

Just upload transparent image in the variation gallery http://recordit.co/WdHs7maTL4

Unfortunately, there is no way to make it full width without additional JS customization.

Regards

#318724 Copied

shlomikow

Participant

March 1, 2022 at 16:57

I only now understand what you explained about the addition of the transparent image, it is not possible for me because I import a lot of products from AliExpress to my site and there is no situation in the world that I will go through any product and variations, I must have a normal solution to it

#318730 Copied

Olga Barlow

Support staff

March 1, 2022 at 17:12

Hello,

In this case you can submit additional customization request here because we don’t have a built-in option for this. Sorry but it’s possible to implement only by additional customization.

Regards

#318734 Copied
Tagged: best selling themes, gallery option, mobile, persuasive, seo friendly, woocommerce
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