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After update all pictures in Woocommerce are gone

This topic has 6 replies, 2 voices, and was last updated 2 years, 8 months ago ago by TS

  • Avatar: TS
    TS
    Participant
    March 26, 2022 at 13:49

    Private content

    Please, contact administrator
    for this information.
    #320622 Copied Theme version: 8.1.2 WooCommerce version: 5.9.2
    5 Answers
    Avatar: TS
    TS
    Participant
    March 26, 2022 at 14:02

    Private

    Please contact administrator
    for this information.
    #320623 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2022 at 14:37

    Hello,

    Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem.
    If the problem is independent of plugins, provide temporary wp-admin and FTP access.

    Regards

    #320624 Copied
    Avatar: TS
    TS
    Participant
    March 26, 2022 at 14:58

    Priv

    Please contact administrator
    for this information.
    #320626 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2022 at 16:01

    Hello,

    We do not have such problem on our test site.
    Have you tried to disable plugins? Maybe the lazy option conflicts with an option of a 3rd party plugin.

    Regards

    #320631 Copied
    Avatar: TS
    TS
    Participant
    March 26, 2022 at 16:32

    pv

    Please contact administrator
    for this information.
    #320634 Copied

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