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Issue with this theme and a plugin - by Jeff Margel

This topic has 3 replies, 2 voices, and was last updated 2 years, 7 months ago ago by Olga Barlow

Jeff Margel

Participant

March 31, 2022 at 14:10

Having an unique issue which I have narrowed down to a conflict with your theme. I am using WC Product Stock Alert plugin with your theme ( https://wc-marketplace.com/ ). This plugin allows a user to sign up for a product alert that will email them when an item comes back into stock.

The issue is, is that it will only show the the sign up area for that product if that product is a variation. If it’s a simple product it will not show. I contacted the plugin developer and disabled all plugins except WooCommerce and the plugin and it will still acting the same.

When I changed themes it was showing the input area for the customer to sign up for both simple and variation products.

When I changed it back to the Royal theme the issue came back. I also removed all my custom CSS code and the issue was still there. I can give you access to our development site so that you can look into this. Please advise.

#321018 Copied Theme version: 6.3.3 WooCommerce version: 6.3.1

2 Answers

Jeff Margel

Participant

March 31, 2022 at 16:24

Seemed to fixed the issue: Had to add some custom CSS code:

.alert_container {
/* display: none; */
display: block !important;
}

#321030 Copied

Olga Barlow

Support staff

April 2, 2022 at 07:54

Hello,

Ok. We are glad to hear that you sorted it out. Make sure that you placed that code to Theme Options > Custom CSS to overwrite styles, don’t change the parent theme styles.

Regards

#321165 Copied
Tagged: issue, plugin, resolution, solution, theme, woocommerce, wordpress
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