Return to previous page

Site Error When Updating Theme To Version 8.1

This topic has 3 replies, 2 voices, and was last updated 2 years, 7 months ago ago by YvonneApex

  • Avatar: YvonneApex
    YvonneApex
    Participant
    April 5, 2022 at 20:01

    Currently have version 6.3.5 installed on the site. WP Version 5.9.2
    Everytime I try to update, following the steps outlined in the support documentation, the site breaks. This is the message I get:

    Warning: require(/home/customer/www/apexmedicallasers.com/public_html/wp-content/themes/xstore/theme/versions.php): failed to open stream: No such file or directory in /home/customer/www/apexmedicallasers.com/public_html/wp-content/plugins/et-core-plugin/app/controllers/admin/import.php on line 39

    Fatal error: require(): Failed opening required ‘/home/customer/www/apexmedicallasers.com/public_html/wp-content/themes/xstore/theme/versions.php’ (include_path=’.:/usr/local/php73/pear’) in /home/customer/www/apexmedicallasers.com/public_html/wp-content/plugins/et-core-plugin/app/controllers/admin/import.php on line 39
    There has been a critical error on this website. Please check your site admin email inbox for instructions.
    Please help.

    Please, contact administrator
    for this information.
    #321406 Copied Theme version: 6.3.5 WooCommerce version: 5.9.2
    2 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 6, 2022 at 21:29

    Hello,

    Your WP, bundled plugins and theme were completely out of date. I have updated everything. Check now.

    Regards

    #321467 Copied
    Avatar: YvonneApex
    YvonneApex
    Participant
    April 7, 2022 at 18:16

    Thank you – that solved the problem.

    #321539 Copied

  • Tagged: , , , , , ,

  • Viewing 3 results - 1 through 3 (of 3 total)

The issue related to '‘Site Error When Updating Theme To Version 8.1’' has been successfully resolved, and the topic is now closed for further responses

8theme customization service

Helpful Topics

Useful links WooCommerce & WordPress

Unleash your online potential

Explore our best WordPress WooCommerce Themes collection

lazy-placeholder
Transport – WooCommerce Theme
lazy-placeholder
Organic Store 01 – WordPress WooCommerce Theme
lazy-placeholder
Gaming – WooCommerce Theme
lazy-placeholder
Furniture Store 02 – WordPress WooCommerce Theme
lazy-placeholder
Kids Toys Store – WordPress WooCommerce Theme
lazy-placeholder
Niche Market – Multivendor WP WooCommerce Theme
lazy-placeholder
NFT Crypto Marketplace – WordPress WooCommerce Theme
lazy-placeholder
Pub – WordPress Theme
lazy-placeholder
Rental Car – WordPress WooCommerce Theme
lazy-placeholder
Industrial Power Tools Store – WordPress WooCommerce Theme

See All Templates

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.