Issue payment screen (forms) - by GeniusLab

This topic has 6 replies, 3 voices, and was last updated 9 years, 10 months ago ago by Eva Kemp

  • Avatar: GeniusLab
    GeniusLab
    Participant
    January 6, 2015 at 17:32

    I’m having an issue with the payment / customer information screen on XMarket for WordPress.
    After updating, the field for ‘already having a account’ and ‘other shipping address’ is standard already unfolded.
    I prefer those fields to be folded untill the customer needs one of them.

    Do you know where i can change this in the code?
    Thanks for the help in advance,
    Peter

    5 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    January 6, 2015 at 21:44

    Hello,

    Please provide us with wp-admin panel credentials in Private Content to check the issue.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: GeniusLab
    GeniusLab
    Participant
    January 7, 2015 at 15:46

    Hi,

    I’ve just posted the required information.
    Thanks.

    Avatar: Robert Hall
    Robert Hall
    Support staff
    January 8, 2015 at 10:38

    Hello,

    Sorry, we don’t see any credentials in Private Content.
    You can provide it below. Look at screenshot: http://prntscr.com/5pv9b2

    Regards,
    Robert Hall.

    Avatar: GeniusLab
    GeniusLab
    Participant
    January 8, 2015 at 15:43

    Hi, strange i’ll try it again in the private content window.
    Thanks.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    January 8, 2015 at 17:05

    Hello,

    Sorry, but concerning this issue you should contact Woocommerce support team as this is their configuration.

    Thank you.
    Regards,
    Eva Kemp.

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