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Unable to activate the xstore theme after renewal

This topic has 6 replies, 2 voices, and was last updated 2 years, 7 months ago ago by Rose Tyler

nixatsnow

Participant

April 13, 2022 at 09:19

unable to activate theme.

#321921 Copied Theme version: 8.1.3

5 Answers

Rose Tyler

Support staff

April 13, 2022 at 10:10

Hello,

Could you provide a screenhot?
Check the Private Content area also.
Click here to update the support period – https://prnt.sc/fMvxaNIofpWK

Regards

Please contact administrator
for this information.

#321925 Copied

nixatsnow

Participant

April 13, 2022 at 10:27

no this is on a new domain. other website is having issues (not theme related but internally) so we are having to set it up new and old site the theme is not active nor being used. when trying to activate, it says You have reached activation number limit.

#321930 Copied

Rose Tyler

Support staff

April 13, 2022 at 10:31

XStore is activated on https://north***garagesale.com/ and https://nort***ygarage.sale/ still, so you can’t activate the theme on a new site. Is your https://764********-462501.ingress-daribow.easywp.com/ site is the same project as mentioned sites, or this is a new project?
1 license = 1 end project https://themeforest.net/licenses/terms/regular

Regards

#321931 Copied

nixatsnow

Participant

April 13, 2022 at 11:41

its the same project.

#321937 Copied

Rose Tyler

Support staff

April 13, 2022 at 12:50

Ok. You can activate the theme now

Regards

#321943 Copied
Tagged: activate xstore theme, renewal issue, theme activation, woocommerce wordpress theme, wordpress activation, wp theme activation, xstore activation
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