Button Whishlist ToolTip bug – The text appear with Html tags

This topic has 7 replies, 3 voices, and was last updated 2 years, 7 months ago ago by Olga Barlow

  • Avatar: Alain
    Alain
    Participant
    April 14, 2022 at 14:46

    Little bug : in a product page:
    The tooltip of the button to wish list appear Html Code in 8.1.3 (over the button)

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 15, 2022 at 08:19

    Hello,

    Provide temporary w-admin and FTP access, so we can take a closer look.
    Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
    If you do not know how to create FTP contact with your hosting provider, they will help you.

    Regards

    Avatar: Alain
    Alain
    Participant
    April 19, 2022 at 08:32

    the connections …

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 19, 2022 at 14:25

    Hello,

    I passed your issue to our developers. I’ll inform you once they fix the problem.

    Regards

    Avatar: Alain
    Alain
    Participant
    April 19, 2022 at 14:33

    thanks !

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 20, 2022 at 12:22

    Hello,

    Not at all. We have a lot of requests these days, so it may take some time. Sorry for this delay.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 26, 2022 at 09:52

    Hello,

    Our developers can’t log in to your Dashboard and connect to your FTP. Could you, please, provide us with correct access to allow us to proceed with the fixing?

    Regards

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