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After updating Xstore theme and core plugin, Woocommerce with blank pages

This topic has 4 replies, 3 voices, and was last updated 2 years, 7 months ago ago by Rose Tyler

Jarciano Silva

Participant

April 19, 2022 at 12:05

After updating the theme and the main plugin of the XStore Core (Version 4.1.3), some pages of Woocommerce (Version 6.4.1) are giving a blank page, for example all the pages of the Analysis do not open.

I did the test on deactivating the main Xstore plugin and it works again normal, can anyone help?

PS: I had opened another ticket with the same problem, but after clearing the cache apparently it had resolved it, but this time I did the same procedure and it doesn’t work.

But as mentioned just disable the Xstore plugin that works.

Please, contact administrator
for this information.

#322262 Copied Theme version: 8.1.3 WooCommerce version: 6.4.1

3 Answers

Olga Barlow

Support staff

April 19, 2022 at 17:39

Hello,

Provide us with link to a page that displays the error, please.

Regards

#322286 Copied

Jarciano Silva

Participant

April 19, 2022 at 20:15

The error happens in the WordPress dashboard in the Analysis menu -> Overview Or any other link in the Analysis menu

https://waihome.com.br/wp-admin/admin.php?page=wc-admin&path=%2Fanalytics%2Foverview

https://waihome.com.br/wp-admin/admin.php?page=wc-admin&path=%2Fanalytics%2Fproducts

https://waihome.com.br/wp-admin/admin.php?page=wc-admin&path=%2Fanalytics%2Frevenue

https://waihome.com.br/wp-admin/admin.php?page=wc-admin&path=%2Fanalytics%2Forders

https://waihome.com.br/wp-admin/admin.php?page=wc-admin&path=%2Fanalytics%2Fstock

#322293 Copied

Rose Tyler

Support staff

April 21, 2022 at 07:38

Hello,

Sorry for the delay in answering. We do not see any problem on mentioned pages – https://prnt.sc/5gJCbV3xHb_k https://prnt.sc/QQUA3fTLlJwa

Regards

#322352 Copied
Tagged: best selling, blank pages, plugin, themes, update, woocommerce, xstore
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After updating Xstore theme and core plugin, Woocommerce with blank pages

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