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I really need help with revo slider - by hostpuppies

This topic has 15 replies, 3 voices, and was last updated 9 years, 10 months ago ago by Robert Hall

hostpuppies

Participant

January 7, 2015 at 10:04

I need help with my Revo slider. The revo slider was causing a conflict with my WP visual editor (not visual composer) I noticed that the verison with them was very outdated and I thought that I may be able to manually upgrade the Revo with my own license. Unfortunately it is now a huge problem. I would like to revert back to the theme version of the slider. But I dont want to lose all of my slide. I am using this on multi site, for to newtork sites. On the main site it is not allowing updates to the slide, creating a new slide, or importing from my old slides.
On the other netowrk site it is working fine.

I need to solve 2 problems. FIx the slider and have it working on the main site, as well as conflict between the plugin and wp visual composer. My client uses the visual composer and cant live without it.

Now my main site is janky and wont play my htnml5 videos. My network site works good.

Please help. See private area for login details.

Please, contact administrator
for this information.

#32270 Copied

14 Answers

hostpuppies

Participant

January 7, 2015 at 10:04

This is a multi site installation BTW.

#32271 Copied

hostpuppies

Participant

January 8, 2015 at 09:10

Robert I really need help with this one

#32341 Copied

Eva Kemp

Support staff

January 8, 2015 at 09:15

Hello,

We can update Visual Composer for you.
Please confirm if you agree.

Thank you.
Regards,
Eva Kemp.

#32343 Copied

hostpuppies

Participant

January 8, 2015 at 09:26

yes that would be awesome. will it fix the revo slider ?

#32348 Copied

hostpuppies

Participant

January 8, 2015 at 09:29

Visual composer does need upgrade but revo conflicts with visual editor in posts and pages. client cant use visual editor in posts and pages. Main problem is that the revo slider is not playing slides on pages of the main site. looks good on the Francais site. This site was ready for release and I updated the revoi slider, and boom.

#32349 Copied

hostpuppies

Participant

January 8, 2015 at 10:58

Yes I agree. BUt i really need help with the revo slider.

#32370 Copied

Eva Kemp

Support staff

January 8, 2015 at 16:13

Hello,

I have updated Visual Composer plugin. As I see slider is working on the site http://hostpuppies.com/inac/ . Please check it from your side. What browser are you checking in?

Thank you.
Regards,
Eva Kemp.

#32445 Copied

hostpuppies

Participant

January 8, 2015 at 19:29

I am using Chrome. I had the site on CLoudflare, and I have purged the cache. Here is what I see on my end when I check elements.

Failed to load resource: the server responded with a status of 522 (Origin Connection Time-out)
http://hostpuppies.com/inac/wp-content/plugins/mailchimp/js/scrollTo.js Failed to load resource: the server responded with a status of 522 (Origin Connection Time-out)
jquery.themepunch.revolution.min.js:7 Slider Revolution 4.6.3 Initialisation on rev_slider_4_1
http://hostpuppies.com/inac/wp-content/plugins/revslider/rs-plugin/css/settings.css Failed to load resource: the server responded with a status of 522 (Origin Connection Time-out)

#32487 Copied

hostpuppies

Participant

January 8, 2015 at 19:29

I also checked on Firefox

#32488 Copied

hostpuppies

Participant

January 8, 2015 at 20:39

Looks like changing the dns back to our server and not on CLoudflare is working. BUt the buttons are going underneath each other and not left to right

#32511 Copied

Eva Kemp

Support staff

January 8, 2015 at 20:54

Hello,

I’ve updated style for buttons in the slider editor.
Please check now.

Thank you.
Regards,
Eva Kemp.

#32514 Copied

hostpuppies

Participant

January 9, 2015 at 00:07

I check for some reason that is now affecting my styling on my Francais side. http://hostpuppies.com/francais It is aceesed in the admin through the same area.

Buttons ae cut off on the right side for some reason. And my contact pages are missing mapping as well.

#32540 Copied

hostpuppies

Participant

January 9, 2015 at 00:22

Fixed it was a browser cache

#32541 Copied

Robert Hall

Support staff

January 9, 2015 at 08:13

Hello,

We’re glad to hear it.
Have a good day!

Regards,
Robert Hall.

#32565 Copied
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