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Website not showing content when logged pout

This topic has 6 replies, 2 voices, and was last updated 2 years, 6 months ago ago by Rose Tyler

Alex Q

Participant

April 28, 2022 at 01:26

Hi,
For some reason only when I am logged in I can see some parts of home website like the Slider Revolution and this happens on all devices. While I am logged out can’t see them.

Thanks,

AQ

Please, contact administrator
for this information.

#322832 Copied Theme version: 8.1.4 WooCommerce version: 6.4.1

5 Answers

Rose Tyler

Support staff

April 28, 2022 at 06:55

Hello,

1/ Do you use CDN or server cache? Try to clear all cache.
2/ Try to disable all the third-party plugins (including cache plugins and CDN), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser/server, and check then. Maybe one of the additional plugins is a reason for the problem.

Regards

#322833 Copied

Alex Q

Participant

April 29, 2022 at 16:52

Thank you. we found the issue.

We have another question. There is a legend:

“Congratulations! You’ve got free shipping”. on the cart. How can we delete the legend?

Thanks again.

AQ

#322936 Copied

Rose Tyler

Support staff

April 30, 2022 at 07:26

Hello,

You’re welcome!
XStore > Sales booster > Progress Bar

Regards

#322943 Copied

Alex Q

Participant

May 1, 2022 at 02:26

Thanks!

#322972 Copied

Rose Tyler

Support staff

May 1, 2022 at 07:12

You’re welcome! Have a nice day!

Regards

#322977 Copied
Tagged: content, logged out, show, themes, woocommerce, wordpress
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