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Missing variation quantities on options in dropdowns

This topic has 9 replies, 2 voices, and was last updated 2 years, 7 months ago ago by Rose Tyler

Fantasy Prints

Participant

May 4, 2022 at 17:32

Hi there

When I updated to your excellent theme I have found a plugin that works OK with Kadence, Porto and Storefront does not function correctly with Xstore

In the link below when you select an optionyou should see a qty against each this is missing when Xstore is the theme. Change to any other and the qty appear.

The plugin suggested trying below as a code snippet but this hasn’t fixed it and wondered maybe you had a solution.

add_filter( ‘woocommerce_product_variation_title_include_attributes’, ‘__return_true’, 99 );

Paul

Please, contact administrator
for this information.

#323165 Copied Theme version: 8.1.4 WooCommerce version: 6.4.1

8 Answers

Rose Tyler

Support staff

May 5, 2022 at 06:23

Hello,

Thanks for using our theme.
Please note that we do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our support.
1/ Try to disable Single Product Builder via Theme Options and check then.
2/ Provide FTP access, we will check what can be done to help you.

Regards

#323177 Copied

Fantasy Prints

Participant

May 5, 2022 at 08:52

Thanks for reply. Disabling didn’t solve but here are FTP if you can have a look

Please contact administrator
for this information.

#323191 Copied
Rose Tyler

Support staff

May 5, 2022 at 09:03
Hello,

We can’t connect, unfortunately.
```
Error:        	Connection timed out after 20 seconds of inactivity
Error:        	Could not connect to server
```
Please check. Do you have any limits for connections from other countries?
What port can we use?

Regards
#323192 Copied
Fantasy Prints

Participant

May 5, 2022 at 09:13

Sorry try these conditionals

Please contact administrator
for this information.

#323193 Copied

Rose Tyler

Support staff

May 5, 2022 at 09:30

Hello,

Thank you. I’ve passed your request to one of our developers. I’ll inform you once get the answer. Please be patient.

Regards

#323197 Copied

Rose Tyler

Support staff

May 5, 2022 at 15:05

Hello,

Our developers checked the code of your plugin and found that it plugin has condition for option to show/not show quantity -> https://prnt.sc/qfJB5eOGo9CY That means after you make this select to yes value -> https://prnt.sc/gN2FDhw4oUAQ and save components you will have quantity on each product in both cases (Single Product builder or without) -> https://prnt.sc/HcFCUpgIc8II The code you had before makes no sense because it plugin there are no conditions for such filters.

Regards

#323207 Copied

Fantasy Prints

Participant

May 5, 2022 at 15:14

Thanks for info but is there away to send screen shot as what is happening is a bit different and if you see Xstore screenshot and screenshot from other themes might make more sense.

#323211 Copied

Rose Tyler

Support staff

May 5, 2022 at 15:59

You can use Lightshot screenshot or Gyazo tool to share links to your screenshots.

Regards

#323214 Copied
Tagged: dropdowns, options, quantities, themes, variations, woocommerce, wordpress
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Missing variation quantities on options in dropdowns

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