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Single product builder does not work – unable to edit (Video inside) !

This topic has 8 replies, 2 voices, and was last updated 2 years, 5 months ago ago by Olga Barlow

MJJONE

Participant

May 30, 2022 at 17:33

Hello just check the video to understand the issue.

Thx.
best

Please, contact administrator
for this information.

#324849 Copied Theme version: 8.1.6 WooCommerce version: 6.5.1

7 Answers

Olga Barlow

Support staff

May 30, 2022 at 17:40

Hello,

Could you, please, provide us with WP Dashboard and FTP access to your site to check your question in more detail?

Regards

#324851 Copied

MJJONE

Participant

May 30, 2022 at 17:52

Check out private content.

Thx.

Best

Please contact administrator
for this information.

#324853 Copied

Olga Barlow

Support staff

May 31, 2022 at 13:02

Hello,

We are working on the Single product builder improvement that will change the appearance of the creation of templates. Will you be able to wait for the next update with this improvement? It will fix the mentioned issue. Or we could downgrade the theme version to the previous one that does not include the mentioned bug. What do you prefer?

Regards

#324884 Copied

MJJONE

Participant

May 31, 2022 at 13:19

I would get into the working version so yes i want you downgrade the theme to the previous version…

And in how many time will you push the next update without the bug ?

Thx.

#324888 Copied

Olga Barlow

Support staff

May 31, 2022 at 14:23

Hello,

I have downgraded the theme version. Check single product builder now.
We plan to release the new update within 7-10 days.

Regards

#324894 Copied

MJJONE

Participant

May 31, 2022 at 15:58

Ok working now ! Thx

Even this builder (single product and header) needs improvment.

Keep it up.

Best

#324901 Copied

Olga Barlow

Support staff

May 31, 2022 at 18:56

Hello,

Yes, we are working on improvements for these builders.

Regards

#324926 Copied
Tagged: builder, edit, product, single, video, woocommerce, wordpress
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