Wrong product filter variations showing on product brand product pages.

This topic has 6 replies, 2 voices, and was last updated 2 years, 5 months ago ago by Olga Barlow

  • Avatar: Ministry Of Concrete
    Ministry Of Concrete
    Participant
    June 6, 2022 at 10:44

    Hello, so my issue is that on the brand product pages (ex. vans or nike etc.) all the filters are showing including trucks size or deck size even if in the brand product page trucks or decks not exist.
    So i want product filters to show only if associated product variations exist.

    Thanks.

    5 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 7, 2022 at 15:00

    Hello,

    Could you, please, check if you have the same issue with the tags pages on your site?

    Regards

    Avatar: Ministry Of Concrete
    Ministry Of Concrete
    Participant
    June 8, 2022 at 08:45

    Hello,

    The issues does not exist in tags or category pages, only in brand pages.

    (i dont know if this might be related but we dont use woocommerce native brand function. Instead we have a plugin called Perfect Brands for WooCommerce that does the job)

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 8, 2022 at 15:21

    Hello,

    Do you mean that you don’t use the theme built-in brand option but a third-party plugin for the brand? Then you need to contact the plugin author about the mentioned issue. We are able to help only in case issue happens with our built-in option.

    Regards

    Avatar: Ministry Of Concrete
    Ministry Of Concrete
    Participant
    June 9, 2022 at 09:29

    Hello,

    Understood.

    One last thing, is there a way to export/transfer the brands (linked with products) from the 3rd party plugin ( Perfect Brands for WooCommerce ) to the xstore built-in brands option?

    Thanks!

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 9, 2022 at 14:01

    Hello,

    I’m not sure about the export of the brands because we are not developers of the plugin that you are talking about but if you want to import brands from the csv file you can use the All WP import plugin.

    Regards

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