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All WP Bakery Page Content Displays 404 Not Found after Domain Change

This topic has 9 replies, 2 voices, and was last updated 2 years, 5 months ago ago by Olga Barlow

  • Avatar: Joesurf18
    Joesurf18
    Participant
    June 9, 2022 at 22:21

    Hi – We completed development of a new website for Dupaco dupacoinc.com using your Royal Theme.

    Once we changed the domain from dupaco.top to dupacoinc.com all page content designed in WP Bakery no longer displays on the front end.

    The content is still visible in the back end.

    Development Domain: https://dupaco.top

    Public Domain: https://dupacoinc.com

    There is also a new version of WPBakery Page Builder available but not available for update in your Royal Plugins Panel.

    Thank you for your help.

    #325541 Copied Theme version: 6.3.3 WooCommerce version: Not Used
    8 Answers
    Avatar: Joesurf18
    Joesurf18
    Participant
    June 9, 2022 at 22:35

    I did also deactivate the theme prior to the domain change and then reactivated it.

    I also hit “Check Again” under updates and tried to update WPBakery Page Builder…

    Received this error:
    An error occurred while updating WPBakery Page Builder: To receive automatic updates license activation is required. Please visit Settings to activate your WPBakery Page Builder. Got WPBakery Page Builder in theme?

    #325542 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 10, 2022 at 11:02

    Hello,

    Provide us with WP Dashboard access to the site where you have the issue. We’ll check and help you.

    Regards

    #325590 Copied
    Avatar: Joesurf18
    Joesurf18
    Participant
    June 10, 2022 at 14:20

    Amin Access has been Provided.

    Thank you for your help.

    Please contact administrator
    for this information.
    #325635 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 13, 2022 at 10:47

    Hello,

    I have removed the mentioned plugins and installed them again from Royal > Install Plugins to install the latest version of the WPBakery and Revolution slider plugin.

    Regards

    #325764 Copied
    Avatar: Joesurf18
    Joesurf18
    Participant
    June 13, 2022 at 19:13

    YOU MISSED THE ENTIRE ISSUE!!!

    WP Bakery isn’t functioning in any of the pages.

    Once we changed the domain from dupaco.top to dupacoinc.com all page content designed in WP Bakery no longer displays on the front end.

    The content is still visible in the back end.

    Development Domain: https://dupaco.top

    Public Domain: https://dupacoinc.com

    Please look at any detail page on this website.

    WPBAKERY CONTENT SHOW A 404 ERROR!

    #325853 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 14, 2022 at 21:16

    Hello,

    Point is that I don’t see any 404 page while editing the page using WPBakery and content is in place https://recordit.co/QqVK60ywvM
    So, could you, please, provide us with the video of the problem for a better understanding?

    Regards

    #325950 Copied
    Avatar: Joesurf18
    Joesurf18
    Participant
    June 14, 2022 at 22:32

    YES – You don’t see the 404 errors because I found a way to fix this by rebuilding the WordPress site from scratch then importing the DB and uploading all of the plugin folders into the new WP build.

    So now my question is: How do I change the domain name of a replacement development site to the intended production site without Breaking Your Royal Theme???

    I have been changing my development site domains to primary for years using Royal without ever encountering this issue…

    Last question: What good is a theme that forever locks you into a single domain name without recourse???

    #325955 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 15, 2022 at 07:59

    Hello,

    Our theme does not lock anything. The only error that you may face after domain changing could be autoupdate of theme or bundled plugins but any 404 error. So, if you faced 404 error after moving your site our theme is not the reason of that.

    You can use the Duplicator plugin to easily move your site from one domain to another one.

    Regards

    #326009 Copied

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