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‘Maintenance mode’ is not workable in mobile mode?

This topic has 7 replies, 3 voices, and was last updated 2 years, 6 months ago ago by c3jack

c3jack

Participant

June 15, 2022 at 02:54

Please make sure of it. I wonder if it is relative to AMP issue?

#325967 Copied Theme version: 8.1.6

6 Answers

Olga Barlow

Support staff

June 15, 2022 at 08:06

Hello,

Could you, please explain your issue in more detail? I’m not sure that fully understand the problem. Maybe provide us with a screenshot or video.

Regards

#326012 Copied

c3jack

Participant

June 15, 2022 at 08:31

I enabled the maintenance mode in xStore. it was working in desktop – including Windows 10 & iMac. But my customer told me that the website is not working in his mobile and tablet(both are Apple’s products). It seems only desktop is working. Could you test the situation in your site. My customer will not allow me to enable the maintenance mode using xStore solution until the function is working smoothly. Thanks .

#326015 Copied

Olga Barlow

Support staff

June 15, 2022 at 15:34

Hello,

Provide us with WP Dashboard and FTP access to your site to check the issue in more detail and help you.

Regards

#326060 Copied

c3jack

Participant

June 15, 2022 at 15:53

Hi , here is the information you requested.

Please contact administrator
for this information.

#326062 Copied

Rose Tyler

Support staff

June 16, 2022 at 06:06

Hello,

Thanks for wp-admin access.
About the problem, describe it with screenshots, please. You can use Lightshot screenshot or Gyazo tool to share links to your screenshots.
Provide FTP access also. If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

#326087 Copied

c3jack

Participant

June 16, 2022 at 08:16

Hi， I turn off xStore-AMP module, it is working good. So I shall close the ticket.thanks for your support.

#326103 Copied
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‘Maintenance mode’ is not workable in mobile mode?

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