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Header changes, I can’t see them after try some options

This topic has 4 replies, 2 voices, and was last updated 2 years, 5 months ago ago by Olga Barlow

  • Avatar: Nikka79
    Nikka79
    Participant
    June 16, 2022 at 12:58

    Hello

    I have selected template 9 from the header templates from the Header Builder and I can’t see the changes in the web. I have cleared the caches but I still have the issue.
    I have also tried to create another header from multiple headers and apply it for the whole site, I have cleared the cache and it doesn’t work either.
    I have also deactivated the cache plugin.
    How can I change the Heather?

    Please, contact administrator
    for this information.
    #326138 Copied Theme version: 8.2
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 16, 2022 at 14:33

    Hello,

    I see that you created and use some Elementor header, not a built-in header builder. So, could you, please, explain in more detail: do you need help with the Elementor header builder or with the XStore built-in header builder?

    Regards

    #326155 Copied
    Avatar: Nikka79
    Nikka79
    Participant
    June 16, 2022 at 16:00

    Hello

    Do I have to delete the previous web template in elementor to show the theme header templates?

    #326169 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 17, 2022 at 12:04

    Hello,

    Yes. Elementor header template has more priority and site uses that if it’s created. So, if you want to use a built-in header builder then remove the template created using Elementor page builder.

    Regards

    #326207 Copied

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