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Problems with the display of gift cards with xStore-theme

This topic has 8 replies, 2 voices, and was last updated 2 years, 5 months ago ago by Rose Tyler

Max

Participant

June 20, 2022 at 11:53

Theme: xStore v8.2
WP-Version: 6.0
WooCommerce 6.6.0
Plugin: WPSwings “Ultimate Gift Card”

Hello,

I have installed the plugin “WooCommerce Ultimate Gift Card” and configured it according to WPSwings instructions. Unfortunately, the gift card is displayed incorrectly when scrolling. Apparently there is a conflict between plugin and xStore-Theme. Unfortunately, I can’t identify what it is exactly an how to fix it in the theme options.

Can you please help me?

Best regards

Please, contact administrator
for this information.

#326330 Copied Theme version: 8.2 WooCommerce version: 6.6.0

7 Answers

Rose Tyler

Support staff

June 20, 2022 at 13:40

Hello,

Have you tried to contact the support of the plugin?
Link you provided doesn’t show any product
Please note that we do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our support.

Regards

Please contact administrator
for this information.

#326355 Copied

Max

Participant

June 20, 2022 at 13:54

Thanks for your reply.

The support of the plugin thinks that maybe it’s the theme, which is making issues.

Is there then a gift card plugin that is compatible with xStore without making any customizations? There are not many, an “WooCommerce Ultimate Gift Card” seems to be quite popular…

Greetings

Please contact administrator
for this information.

#326358 Copied

Rose Tyler

Support staff

June 20, 2022 at 13:58

Hello,

Try to disable Sticky Add To Cart Bar via Theme Options

Regards

#326360 Copied

Max

Participant

June 20, 2022 at 14:31

Great, that fixed the problem.
But now the sticky bar is disabled globally – is there a way to disable the sticky bar for one product only?

#326362 Copied
Rose Tyler

Support staff

June 20, 2022 at 14:33
Add the next code in Theme Options > Theme custom CSS:
```
.postid-8435 .etheme-sticky-cart {
    display: none;
}
```
Regards
#326363 Copied
Max

Participant

June 20, 2022 at 14:53

Thank you very much.
That works!

#326368 Copied

Rose Tyler

Support staff

June 20, 2022 at 15:02

Hello,

You’re welcome!
We’d appreciate if you could give us 5-stars on ThemeForest! https://themeforest.net/downloads

Regards

#326370 Copied
Tagged: display problems, gift cards, solutions, woocommerce, wordpress, xstore
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Problems with the display of gift cards with xStore-theme

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