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I bought, tested and see that it is not useful for me

This topic has 6 replies, 2 voices, and was last updated 2 years, 5 months ago ago by Zair Abdiyev

Zair Abdiyev

Participant

June 22, 2022 at 18:40

Hi. I bought theme in themeforest. Tested it and saw that it is not useful for me. I want refund

#326631 Copied Theme version: 8 WooCommerce version: 6

5 Answers

Rose Tyler

Support staff

June 23, 2022 at 07:00

Hello,

Please, read refund policy https://themeforest.net/page/customer_refund_policy
And reasons when you can expect the refund. Could you, please, tell me what is your reason from that list?

Regards

#326658 Copied

Zair Abdiyev

Participant

June 23, 2022 at 07:20

In the beginning I liked your theme very much. I started testing your topic. But many of the features of your theme are limited. These are the ones I remember.
1) I can’t create pages myself and add a filtered product grid there. Filters are only available in the shop. There are also different types of product grids.
2) The price filter does not work properly
3) The speed is not as high as shown in the screenshots of the theme.
4) The site loads too late. I use niche 04.
5) CSS styles can be easily edited. Everything is mixed. I would recommend you to download The GEM wordpress and get the best features from them.

#326667 Copied

Zair Abdiyev

Participant

June 23, 2022 at 07:29

I wrote you some problems. If you do not plan to return my payment, please let me know and I will go and give 1 star on the themeforest and write the negatives there as well.

#326668 Copied

Rose Tyler

Support staff

June 23, 2022 at 08:04

Hello,

Refunded.

Regards

#326709 Copied

Zair Abdiyev

Participant

June 23, 2022 at 08:05

Okay. Thanks

#326711 Copied
Tagged: buyer tested, not useful, persuasive, themes, unsatisfied, woocommerce, wordpress
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I bought, tested and see that it is not useful for me

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