My XStore site loads twice in Safari on Mac.

This topic has 3 replies, 2 voices, and was last updated 2 years, 5 months ago ago by William Friend

  • Avatar: William Friend
    William Friend
    Participant
    June 22, 2022 at 20:17

    Can I please get some clarification why my site loads twice when first navigating to it in Safari on Mac.

    Please, contact administrator
    for this information.
    2 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 23, 2022 at 06:47

    Hello,

    Thanks for using our theme.
    We do not have this issue on our test sites and do not get reports from other customers.
    1/ Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is a reason for the problem.
    2/ Contact your hosting provider and ask to check it from their side.
    Let us know the results

    Regards

    Avatar: William Friend
    William Friend
    Participant
    June 23, 2022 at 16:26

    Hello,

    Thanks for the quick response. The issue was related to the following plug-in. The plug-in has been removed and the screen no longer reloads.

    Cookie Notice & Compliance for GDPR / CCPA

    please close the ticket.

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The issue related to '‘My XStore site loads twice in Safari on Mac.’' has been successfully resolved, and the topic is now closed for further responses

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