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Can’t access the payment page of the site

This topic has 7 replies, 2 voices, and was last updated 2 years, 5 months ago ago by Rose Tyler

Qasim

Participant

June 24, 2022 at 22:43

Hello

I can’t access the payment page of the site. checkout button always takes me to the main page

I’m also having trouble with Attributes are not showing .

thanks ..

Please, contact administrator
for this information.

#326977 Copied Theme version: 8.2.1 WooCommerce version: 6.0

6 Answers

Qasim

Participant

June 25, 2022 at 07:05

I solved the first problem related to payment by disabling one of the balgin.

#326985 Copied

Rose Tyler

Support staff

June 25, 2022 at 07:08

Hello,

1/ Check now. I’ve re-selected Cart page in WooCommerce > Settings > Advanced
2/ Please read about varible products in this article – https://woocommerce.com/document/variable-product/
also, watch this video – https://youtu.be/LgzC4iK-j6A

Regards

#326986 Copied

Qasim

Participant

June 25, 2022 at 09:03

Thank you for the quick response

I watched the video and did all the steps but I still can’t solve the problem
Attributes are not showing .
I think the problem is changing the product data from a variable product to a simple product , I don’t know why ^^

Please contact administrator
for this information.

#326996 Copied

Rose Tyler

Support staff

June 25, 2022 at 09:30

Yes, it is strange that product type can’t be changed from Simple to Variable.
Do you have this issue if you enable any other WP theme like Storefront or Twenty Twenty? Please check and let us know.

Regards

#326997 Copied

Qasim

Participant

June 25, 2022 at 09:36

I changed the theme and I’m still having the same problem.

thanks for your support I solved problem It was because of the balgin WPML

#326999 Copied

Rose Tyler

Support staff

June 25, 2022 at 09:44

Thanks for the reply. It means the problem is independent of the theme, so our theme support can’t help you. We would recommend you to contact support of WooCommerce plugin.

Regards

#327000 Copied
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